All orders are shipped directly from our headquarters in California, where we handle everything from creation and formulation to manufacturing.
Do you offer free shipping?
Organic Oscar offers FREE Standard Shipping on all U.S. merchandise orders (excluding taxes). Orders over $30 always ship for free—no promotion code needed (valid for all 50 states and Puerto Rico). All other U.S. territories qualify for free shipping on orders over $150.00. FREE Standard Shipping orders are typically processed within 3-5 business days, depending on product availability. Please note that we cannot guarantee a specific arrival date with our free shipping option, and orders typically take 3-7 business days to arrive once they have been processed and shipped. International customers receive free shipping on orders of $200 and over, though shipping rates may vary based on location.
Where is my order?
You will receive an email notification as soon as your order has been shipped, along with a tracking number. Orders placed over the weekend will be shipped out on the following Monday and should arrive by Wednesday. For express orders placed after 2 pm, they will ship the next business day and do not include weekend delivery.
Can you ship to my P.O. box or military address?
Yes, we can ship to P.O. boxes and military addresses using USPS Priority/First class, depending on the specific needs and locations.
It shows that my package was delivered, but I do not have it.
What should I do? If you encounter this situation, please contact the carrier directly. When reaching out to them, ensure you have your tracking number available for reference. They will be able to provide you with more information regarding the delivery and potentially help locate your package. If the carrier is unable to assist you in locating your package, please feel free to contact us directly at firstname.lastname@example.org.